Contact us
Telephone:
For general UK enquiries: 0844 620 7600 (+44 (0)1268 448642)
Fax: 0844 620 7603 (+44 (0)1268 448419)
To order literature from within the UK: 0500 0500 98
For international enquiries: +352 40 46 46 766
For sales enquiries: 020 7314 7699 (+44 20 7314 7699)
Callers will be charged 3p per minute. Calls from mobiles will vary and will be higher, depending on provider and package.
A new way to access your investment valuation:
As part of our continued drive to enhance our service to our customers, we are pleased to introduce our new Automated Intelligent Voice Recognition (AIVR) system.
This system will allow you to access your investment valuation over the phone, without having to speak to a Customer Services representative, at a time when it suits you. By calling 0844 620 7600 or +44 (0)1268 448642 if calling from abroad, following the options provided and answering a sequence of security questions, you can obtain a valuation of your investment(s) held and fund prices.
At any point during the call you can request to be put through to Customer Services. However, as this service is also available out of office hours, the option to speak to Customer Services will only be available between 9am and 5.30pm (GMT) Monday to Friday.
Email:
For general enquiries: enquiries@jupiteronline.co.uk
For sales enquiries: brokerdesk@jupiter-group.co.uk
For international enquiries: transferagency@lu.hsbc.com
Please note that we cannot accept dealing instructions or change of address by email. Email may not be a secure form of communication, therefore we advise against sending your personal account details by email.
Post:
Jupiter Unit Trust Managers Limited
PO Box 10666
CHELMSFORD
CM99 2BG
Or internationally:
HSBC Securities Services (Luxembourg) SA
16 Boulevard d'Avranches
L-2014 Luxembourg
Media enquiries:
If you are a journalist please visit our press and media centre or call 020 7412 0703 and ask for Jupiter's press office.